At https://local-tutoring-and-education-services.homegrove.net, also known as local-tutoring-and-education-services (‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your data. This Privacy Policy provides a detailed account of how we handle personal data in line with various international privacy standards, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is applicable to all interactions with our website, applications, services, and products. It’s important to understand that this privacy policy does not extend to external platforms, applications, products, or services that may be linked from our platform; each of these has its own privacy policies.
Our processing activities cover various scenarios where you might engage with us, such as:
- Using our applications and services after logging in or creating an account
- Visiting any of our websites that display this Privacy Statement
- Engaging with communications from us, including newsletters, emails, phone calls, or SMS/text messages
We collect a range of personal data to facilitate our services. This includes but is not limited to:
- Information required to create and manage your account
- Payment details necessary for processing transactions
- Financial records relevant to invoicing and accounting purposes
- Details of purchases you have made through our services
- Mobile device identifiers to enhance functionality on our apps or websites
- Location data, where applicable, for location-based services or features
- Feedback you provide to help us improve our offerings
- Social media information if you interact with our social media channels
- Product and service information to personalize your experience and support
We gather this information through various means, including direct user input, interactions with our services, and via automated technologies such as cookies and tracking tools. Additionally, we may receive data from third parties in accordance with their privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. Cookies are small pieces of data stored on your device’s browser, and they can be broadly categorized into ‘Strictly Necessary’, ‘Preference’, and ‘Analytics’ types. Users have the option to manage their preferences regarding non-essential cookies via our Cookie Manager.
We retain personal data for as long as necessary to fulfill our purposes, comply with legal obligations, resolve disputes, and enforce our agreements. Once these objectives are met, we take appropriate measures to delete or anonymize your data from our systems.
To safeguard your personal data, we implement a variety of organizational and technical security measures. These include, but are not limited to, the use of encryption for sensitive communications and collaborating with reputable third parties who handle data securely.
We recognize the importance of protecting children’s privacy. Therefore, we do not knowingly collect personal data from individuals under the age of 18 without obtaining verifiable parental consent.
You have a set of rights under various privacy laws depending on your location. These rights include accessing your personal data, rectifying inaccuracies, requesting erasure or restriction, porting your data, objecting to certain processing activities, non-discrimination for exercising your privacy rights, filing appeals/complaints with a supervisory authority, and withdrawing consent at any time. To exercise these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any changes will be posted on our website for your review.
Should you have any questions, wish to unsubscribe from our services, or need assistance with your personal data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.